PCI-PAL PLC is a United Kingdom-based company engaged in providing software-as-a-service solutions. The Company provides organizations globally with secure cloud payment and data protection solutions for any business communications environment, including voice, chat, social, email and contact center. Its technology includes Dual Tone Multi Frequency (DTMF) masking, Digital Engagement, Speech Recognition and Global Cloud. DTMF masking technology for PCI compliance removes any need for the agent to see, hear or store sensitive payment data. The Company's Digital Engagement secures payments through digital engagement channels such as Webchat, Whatsapp, social media and email. Its Speech Recognition technology is a feature of its Agent Assist and interactive voice response payments solutions, allowing customers to speak their details in a secure way as an alternative to using their telephone keypad. Its product-base is available from its global cloud platform hosted in Amazon Web Services.
Changed name to PCI-PAL PLC from IPPLUS PLC, 10/1/2016.