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WH Smith PLC is one of the UK’s leading retailers and is made up of two core businesses – Travel and High Street.

Ticker: SMWH-LN ISIN: GB00B2PDGW16
Address: Greenbridge Road , United Kingdom , Swindon , , SN3 3RX Website: WH Smith PLC
Phone #: 44 1793 616 161 CSR Web Area: SUBSCRIPTION INFO

Basic Corporate Social Responsibility (CSR) Ratings

  Overall Community Employees Environment Governance
WH Smith PLC 65 66 69 63 65
Specialty Retail
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All company average 55 55 56 58 52
United Kingdom
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Percentile Rankings

Rankings are in percentile terms, compared to other companies in the same industry and country Overall Community Employees Environment Governance
WH Smith PLC 94% 88% 88% 67% 87%
Specialty Retail
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United Kingdom
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Special Issues:

Ratings History

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More CSR Rating Details

  Community Employees
Community Dev & Philanthropy Product Human Rights & Supply Chain Compensation & Benefits Diversity & Labor Rights Training, Health & Safety
WH Smith PLC
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Specialty Retail
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All company average 53 54 55 58 55 55
United Kingdom
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Environment Governance
Energy & Climate Change Environmant Policy & Reporting Resource Management Board Leadership Ethics Transparency & Reporting
WH Smith PLC
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Specialty Retail
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All company average 57 58 57 50 55 51
United Kingdom
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Percentile rankings

Rankings are in percentile terms, compared to other companies in the same industry and country Community Employees
Community Dev & Philantrophy Product Human Rights & Supply Chain Compensation & Benefits Diversity & Labor Rights Training, Health & Safety
WH Smith PLC 90% 78% 91% 88% 89% 84%
Specialty Retail
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United Kingdom
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Environment Governance
Energy & Climate Change Environment Policy & Reporting Resource Management Board Leadership Ethics Transparency & Reporting
WH Smith PLC 79% 46% 85% 90% 87% 82%
Specialty Retail
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United Kingdom
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0 Special Issues Affect This Company (see a list of issues here)

# of Sources
Specialty Retail
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Overall database
United Kingdom
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CSRHub Has 15 Data Sources (12 Are Currently Active) for This Company

= sources impacting the current ratings
= sources not impacting the current ratings, but included in earlier ratings for this company
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Original Data Values

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Data source name

Data source element name Minimum value Value provided by datasource Maximum value Data description
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0. Further Information NA NA NA NA
0.1. Introduction - Please give a general description and introduction to your organization. NA WH Smith PLC, one of the UK's leading retailers, is made up of two core businesses - Travel and High Street. We have a presence in a wide range of locations including high streets, shopping centres, airports, train stations, motorway service areas, hospi NA NA
5.1e Identified climate change risks driven by changes in other climate-related developments? NA Yes NA NA
5.1f. Please describe (i) the potential financial implications of the risk before taking action; (ii) the methods you are using to manage this risk; (iii) the costs associated with these actions NA (i) WHSmith remains largely insulated from these risks as we are actively working to reduce our CO2 emissions and we do not rely on the sale of products associated with significant CO2 emissions. However, a customer shift away from the company due to a r NA NA
5.1g. Please explain why you do not consider your company to be exposed to risks driven by changes in regulation that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA NA
5.1h. Please explain why you do not consider your company to be exposed to risks driven by physical climate parameters that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA NA
5.1i. Please explain why you do not consider your company to be exposed to risks driven by changes in other climate-related developments that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA NA
6. Attachments NA NA NA NA
6. Further Information NA NA NA NA
6.1. Have you identified any climate change opportunities (current or future) that have the potential to generate a substantive change in your business operations, revenue or expenditure? Tick all that apply NA Opportunities driven by changes in regulation; Opportunities driven by changes in physical climate parameters; Opportunities driven by changes in other climate-related developments NA NA
6.1a Identified climate change opportunities that are driven by changes in regulation? NA Yes NA NA
6.1b. Please describe (i) the potential financial implications of the opportunity; (ii) the methods you are using to manage this opportunity; (iii) the costs associated with these actions NA (i) The financial implications of this opportunity are likely to be further operational efficiency and cost saving from reduced energy use. If our suppliers tackle this issue, then their businesses are also likely to cut operational costs. (ii) We opera NA NA
6.1c Identified climate change opportunities that are driven by changes in physical climate parameters? NA No NA NA
14. Attachments NA NA NA NA
6.1d. Please describe (i) the potential financial implications of the opportunity; (ii) the methods you are using to manage this opportunity; (iii) the costs associated with these actions NA NA NA NA
6.1e Identified opportunities that are driven by changes in other climate-related developments? NA No NA NA
6.1f. Please describe (i) the potential financial implications of the opportunity; (ii) the methods you are using to manage this opportunity; (iii) the costs associated with these actions NA NA NA NA
13. Attachments NA NA NA NA
11. Attachments NA NA NA NA
11. Further Information NA NA NA NA
11.1. Do you consider that the grid average factors used to report Scope 2 emissions in Question 8.3 reflect the contractual arrangements you have with electricity suppliers? NA Yes NA NA
11.1a. You may report a total contractual Scope 2 figure in response to this question. Please provide your total global contractual Scope 2 GHG emissions figure in metric tonnes CO2e 0 NA 17902000 NA
11.2. Has your organization retired any certificates, e.g. Renewable Energy Certificates, associated with zero or low carbon electricity within the reporting year or has this been done on your behalf? NA No NA NA
3.1e. Please explain (i) why not; and (ii) forecast how your emissions will change over the next five years NA NA NA NA
3.2. Does the use of your goods and/or services directly enable GHG emissions to be avoided by a third party? No Yes Yes NA
3.2a. Please provide details (see guidance) NA We work with suppliers to reduce the number of miles that our products must travel to reach our stores. as such we offer a programme to collect products directly from supplier sites that are located on or near our normal transport routes. This service ena NA NA
3.3c Number of methods used to drive investment in emissions reduction activities. 0 4 12 NA
3.3c. What methods do you use to drive investment in emissions reduction activities? NA Dedicated budget for energy efficiency, Compliance with regulatory requirements/standards, Dedicated budget for other emission reduction activities, Employee engagement NA NA
5. Attachments NA NA NA NA
5. Further Information NA NA NA NA
5.1. Have you identified any climate change risks (current or future) that have potential to generate a substantive change in your business operations, revenue or expenditure? Tick all that apply NA Risks driven by changes in regulation; Risks driven by changes in physical climate parameters; Risks driven by changes in other climate-related developments NA NA
5.1a Identified risks driven by changes in regulation? NA NA NA NA
5.1b. Please describe (i) the potential financial implications of the risk before taking action; (ii) the methods you are using to manage this risk; and (iii) the costs associated with these actions NA (i) The potential financial implication of the risk is the cost of the CRC tax (ii) To manage this risk we are monitoring our emissions, setting and meeting targets to reduce our energy usage and identifying new ways to further our emissions reduction (ii NA NA
14. Further Information NA NA NA NA
1.1. Where is the highest level of direct responsibility for climate change within your company? No individual or committee with overall responsibility for climate change Individual/Sub-set of the Board or other committee appointed by the Board Individual/Sub-set of the Board or other committee appointed by the Board NA
1.1a. Please identify the position of the individual or name of the committee with this responsibility NA The highest level of direct responsibility for climate change within WHSmith is the Chief Financial Officer, Robert Moorhead. He holds ultimate responsibility for the company's energy use which is our greatest contributor to climate change. Mr. Moorhead NA NA
1.2. Do you provide incentives for the management of climate change issues, including the attainment of targets? No Yes Yes NA
13. Further Information NA NA NA NA
13.1. How do your absolute emissions (Scope 1 and 2 combined) for the reporting year compare to the previous year? Increased Decreased Decreased NA
13.1a (i) If absolute emissions (Scope 1 and 2 combined) have increased, decreased or remained the same overall compared to the previous year, state direction of change NA General Decrease NA NA
13.1a (ii) If absolute emissions (Scope 1 and 2 combined) have increased, decreased or remained the same overall compared to the previous year, state the reason for the direction of change NA Decrease: Emissions reduction activities NA NA
13.1a (iii) If emissions have increased, decreased or remained the same overall, provide the emissions value (%) NA Decrease: 8.9, Increase: 2 , Emission value for which direction is not stated: NA NA
2012 Score 0 52 100 NA
2012 Performance Band E C A NA
2.3a. Please explain (i) the engagement process and (ii) actions you are advocating NA NA NA NA
8.8. Are carbon dioxide emissions from the combustion of biologically sequestered carbon (i.e. carbon dioxide emissions from burning biomass/biofuels) relevant to your company? No No Yes NA
8.8a. Please provide the emissions in metric tonnes CO2e 0.01 NA 27263000 NA
Management 4. Attachments NA NA NA NA
Management 4. Have you published information about your company’s response to climate change and GHG emissions performance for this reporting year in other places than in your CDP response? NA 2 NA NA
5.1d. Please describe (i) the potential financial implications of the risk before taking action; (ii) the methods you are using to manage this risk; and (iii) the costs associated with these actions NA (i) The potential financial implications of the physical risks associated with climate change include disruption to our distrubtion systems and change in customer consumption patterns, which could potentially change the pattern of sales and the product of NA NA
2. Attachments NA NA NA NA
2. Further Information NA WHSmith is a member of the British Retail Consortium (BRC). As such we work with the BRC to engage with policy makers on issues like climate change. NA NA
5.1c Identified climate change risks driven by change in physical climate parameters? NA Yes NA NA
2.1. Please select the option that best describes your risk management procedures with regard to climate change risks and opportunities NA Integrated into multi-disciplinary company wide risk management processes NA NA
2.1a. Please provide further details (see guidance) NA We manage risk and opportunities related to climate change through an integrated approach where different departments and teams are responsible for identifying key issues. More specifically, the corporate responsibility team assesses legislative issues, NA NA
2.2. Is climate change integrated into your business strategy? No Yes Yes NA
2.2a. Please describe the process and outcomes (see guidance) NA The business recognises the risks and opportunities related to climate change, and as a result, an approach to climate change has been integrated into the business strategy. This is based on working towards greater fuel efficiency and overall active mana NA NA
2.2b. Please explain why not NA NA NA NA
2.3. Do you engage with policy makers to encourage further action on mitigation and/or adaptation? No Yes Yes NA
3. Attachments NA NA NA NA
3. Further Information NA NA NA NA
3.1. Did you have an emissions reduction target that was active (ongoing or reached completion) in the reporting year? No Absolute target Absolute and intensity targets NA
14.1. Do you participate in any emission trading schemes? No, and we do not currently anticipate doing so in the next two years No, and we do not currently anticipate doing so in the next two years Yes NA
14.2. Has your company originated any project-based carbon credits or purchased any within the reporting period? No No Yes NA
6.1g. Please explain why you do not consider your company to be exposed to opportunities driven by changes in regulation that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA NA
6.1h. Please explain why you do not consider your company to be exposed to opportunities driven by physical climate parameters that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA NA
6.1i. Please explain why you do not consider your company to be exposed to opportunities driven by changes in other climate-related developments that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA NA
7. Attachments NA NA NA NA
7. Further Information NA NA NA NA
7.1. Please provide your base year and base year emissions (Scopes 1 and 2) NA NA NA NA
0.4. Currency selection Please select the currency in which you would like to submit your response. All financial information contained in the response should be in this currency. NA GBP(£) NA NA
1. Attachments NA NA NA NA
1. Further Information NA NA NA NA
8.7. Please indicate the verification/assurance status that applies to your Scope 2 emissions More than 0% but less than or equal to 20% NA More than 90% but less than or equal to 100% NA
11.1b. Explain the basis of the alternative figure (see guidance) NA NA
14.1b. What is your strategy for complying with the schemes in which you participate or anticipate participating? NA NA
8.1. Please select the boundary you are using for your Scope 1 and 2 greenhouse gas inventory NA NA NA NA
8.2a. Please provide your gross global Scope 1 emissions figure in metric tonnes CO2e 92 NA 231902967 NA
8.3a. Please provide your gross global Scope 2 emissions figure in metric tonnes CO2e 293 NA 8071070 NA
8.4. Are there are any sources (e.g. facilities, specific GHGs, activities, geographies, etc.) of Scope 1 and Scope 2 emissions which are not included in your disclosure? NA No NA NA
8.6. Please indicate the verification/assurance status that applies to your Scope 1 emissions More than 0% but less than or equal to 20% NA More than 90% but less than or equal to 100% NA
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8.8a. Please provide the emissions in metric tonnes CO2e 0.05 NA 13638000
0.4. Currency selection Please select the currency in which you would like to submit your response. All financial information contained in the response should be in this currency. GBP(£)
0.6. Modules NA As part of the Investor CDP information request, electric utilities, companies with electric utility activities or assets, companies in the automobile or auto component manufacture sectors and companies in the oil and gas industry should complete suppleme
1. Attachments NA NA NA
1. Further Information NA NA NA
1.1. Where is the highest level of direct responsibility for climate change within your company? No individual or committee with overall responsibility for climate change Individual/Sub-set of the Board or other committee appointed by the Board Individual/Sub-set of the Board or other committee appointed by the Board
1.2. Do you provide incentives for the management of climate change issues, including the attainment of targets? No Yes Yes
11. Attachments NA NA NA
11. Further Information NA NA NA
11.1. What percentage of your total operational spend in the reporting year was on energy? More than 0% but less than or equal to 5% NA More than 95% but less than or equal to 100%
12. Attachments NA
12. Further Information NA
12.1. How do your absolute emissions (Scope 1 and 2 combined) for the reporting year compare to the previous year? Decreased
12.1a Reason of change Emissions reduction activities, Divestment, Acquisitions, Mergers, Change in output, Change in methodology, Change in boundary, Change in physical operating conditions, Unidentified, Other
14. Attachments NA NA NA
14. Further Information NA NA NA
14.1. Do you participate in any emission trading schemes? No, and we do not currently anticipate doing so in the next two years No, and we do not currently anticipate doing so in the next 2 years Yes
14.1b. What is your strategy for complying with the schemes in which you participate or anticipate participating? NA
14.2. Has your company originated any project-based carbon credits or purchased any within the reporting period? No No Yes
2. Attachments NA NA NA
2. Further Information NA NA NA
2.1. Please select the option that best describes your risk management procedures with regard to climate change risks and opportunities NA Integrated into multi-disciplinary company wide risk management processes NA
2.1a. Please provide further details (see guidance) NA We manage risk and opportunities related to climate change through an integrated approach where different departments and teams are responsible for identifying key issues. More specifically, the corporate responsibility team assesses legislative issues, NA
2.2. Is climate change integrated into your business strategy? No Yes Yes
2.2a. Please describe the process and outcomes (see guidance) NA The business recognises the risks and opportunities related to climate change, and as a result, an approach to climate change has been integrated into the business strategy. This is based on working towards greater fuel efficiency and overall active mana NA
2.2b. Please explain why not NA NA NA
2.3. Do you engage in activities that could either directly or indirectly influence policy on climate change through any of the following? (tick all that apply) Yes
2.3a. Please explain (i) the engagement process and (ii) actions you are advocating NA NA NA
2.3b. Are you on the Board of any trade associations or provide funding beyond membership? No
2.3d. Do you publically disclose a list of all the research organizations that you fund? NA
3. Attachments NA NA NA
3. Further Information NA NA NA
3.1. Did you have an emissions reduction target that was active (ongoing or reached completion) in the reporting year? No Absolute target Absolute and intensity targets
3.1e. Please explain (i) why not; and (ii) forecast how your emissions will change over the next five years NA NA NA
3.2. Does the use of your goods and/or services directly enable GHG emissions to be avoided by a third party? No Yes Yes
3.2a. Please provide details (see guidance) NA We work with suppliers to reduce the number of miles that our products must travel to reach our stores. as such we offer a programme to collect products directly from supplier sites that are located on or near our normal transport routes. This service ena NA
3.3c Number of methods used to drive investment in emissions reduction activities. 0 4 13 Number of methods used to drive investment in emissions reduction activities.
3.3c. What methods do you use to drive investment in emissions reduction activities? NA Dedicated budget for energy efficiency, Compliance with regulatory requirements/standards, , Employee engagement NA
4. Attachments NA
4. Have you published information about your company’s response to climate change and GHG emissions performance for this reporting year in other places than in your CDP response? - Further Information NA
4.1. Have you published information about your company’s response to climate change and GHG emissions performance for this reporting year in other places than in your CDP response? 2 The number of corporate annual reports and voluntary publications (complete and/or underway) made about the company’s response to climate change and GHG emissions performance
5. Attachments NA NA NA
5. Further Information NA NA NA
5.1. Have you identified any climate change risks (current or future) that have potential to generate a substantive change in your business operations, revenue or expenditure? Tick all that apply NA Risks driven by changes in regulation; Risks driven by changes in physical climate parameters; Risks driven by changes in other climate-related developments NA
5.1a. Climate change risks driven by changes in regulation Yes
5.1c. Climate change risks driven by change in physical climate parameters Yes
5.1d. Please describe (i) the potential financial implications of the risk before taking action; (ii) the methods you are using to manage this risk; and (iii) the costs associated with these actions NA (i) The potential financial implications of the physical risks associated with climate change include disruption to our distrubtion systems and change in customer consumption patterns, which could potentially change the pattern of sales and the product of NA
5.1e.Climate change risks driven by changes in other climate-related developments Yes
5.1f. Please describe (i) the potential financial implications of the risk before taking action; (ii) the methods you are using to manage this risk; (iii) the costs associated with these actions NA (i) WHSmith remains largely insulated from these risks as we are actively working to reduce our CO2 emissions and we do not rely on the sale of products associated with significant CO2 emissions. However, a customer shift away from the company due to a r NA
5.1g. Please explain why you do not consider your company to be exposed to risks driven by changes in regulation that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA
5.1h. Please explain why you do not consider your company to be exposed to risks driven by physical climate parameters that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA
5.1i. Please explain why you do not consider your company to be exposed to risks driven by changes in other climate-related developments that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA
6. Attachments NA NA NA
6. Further Information NA NA NA
6.1. Have you identified any climate change opportunities (current or future) that have the potential to generate a substantive change in your business operations, revenue or expenditure? Tick all that apply NA Opportunities driven by changes in regulation; Opportunities driven by changes in physical climate parameters NA
6.1. Have you identified any climate change opportunities (current or future) that have the potential to generate a substantive change in your business operations, revenue or expenditure? -Transparency Yes
6.1a Identified climate change opportunities that are driven by changes in regulation? NA Yes NA
6.1c. Please describe the opportunities that are driven by changes in physical climate parameters Yes
6.1f. Please describe (i) the potential financial implications of the opportunity; (ii) the methods you are using to manage this opportunity; (iii) the costs associated with these actions NA NA NA
6.1g. Please explain why you do not consider your company to be exposed to opportunities driven by changes in regulation that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA
6.1h. Please explain why you do not consider your company to be exposed to opportunities driven by physical climate parameters that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA
6.1i. Please explain why you do not consider your company to be exposed to opportunities driven by changes in other climate-related developments that have the potential to generate a substantive change in your business operations, revenue or expenditure NA We have not identified other cimate related developments which would create a significant opportunity for our business. NA
7. Attachments NA NA NA
7. Further Information NA NA NA
8.2. Please provide your gross global Scope 1 emissions figure in metric tonnes CO2e NA Gross global Scope 1 emissions figure in metric tonnes CO2e for 2011 - 2012/01 Jan 2012 - 31 Dec 2012 reporting period
8.3. Please provide your gross global Scope 2 emissions figures in metric tonnes CO2e NA
8.4. Are there are any sources (e.g. facilities, specific GHGs, activities, geographies, etc.) of Scope 1 and Scope 2 emissions which are not included in your disclosure? NA No NA Proportion of Scope 1 emissions that are verified/assured for 2011 - 2012/01 Jan 2012 - 31 Dec 2012 reporting period
2013 Performance Band E B A NA
2013 Score 0 64 100 NA
0. Attachments NA NA NA If you have not been presented with a sector module that you consider would be appropriate for your company to answer, please select the module below. If you wish to view the questions first, please see https://www.cdproject.net/en-US/Programmes/Pages/Mor
0. Further Information NA NA NA If you are in these sectors (according to the Global Industry Classification Standard (GICS)), the corresponding sector modules will be marked as default options to your information request. If you want to query your classification, please email respond@c
0.1. Introduction - Please give a general description and introduction to your organization. NA WH Smith PLC is one of the UK’s leading retailers and is made up of two core businesses – Travel and High Street. The Travel business operates 643 units, mainly in airports, railway stations, motorway service areas, hospitals and workplaces, primarily in NA
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Corporate Responsibility Index UK 2013
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Corporate Governance 3 0.4 0 The scores for each ESG scope issue ranges from 0-3. The scoring refers to the number of times the company was criticized in relation to that scope issue: 0 = little or no exposure in the past 4 years; 1 = 5 direct relations in the past 4 years; 2 = 10 direct relations in the past 4 years; 3 = 20 direct relations in the past 4 years.
Current RRI 86 23 0 The RepRisk Index (RRI) is a quantitative risk measure that captures criticism and quantifies a company's exposure to controversial environmental, social and governance (ESG) issues. It does not measure a company's overall reputation, but rather is an indicator of their reputational risk.The Current RRI value indicates the current level of criticism about a company.
Employee Relations 3 0 0 The scores for each ESG scope issue ranges from 0-3. The scoring refers to the number of times the company was criticized in relation to that scope issue: 0 = little or no exposure in the past 4 years; 1 = 5 direct relations in the past 4 years; 2 = 10 direct relations in the past 4 years; 3 = 20 direct relations in the past 4 years.
Environmental FootPrint 3 0.8 0 The scores for each ESG scope issue ranges from 0-3. The scoring refers to the number of times the company was criticized in relation to that scope issue: 0 = little or no exposure in the past 4 years; 1 = 5 direct relations in the past 4 years; 2 = 10 direct relations in the past 4 years; 3 = 20 direct relations in the past 4 years.
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Weighted score 1.2 2.4 5.9

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