ESG News For Vigeo

Regulatory News:Global digital business services leader Teleperformance (TP) (Paris:TEP) was named one of the top 10 World’s Best WorkplacesTM 2024 by Fortune and Great Place To Work®, ranking 7th among the top companies. It’s the fourth consecutive year that TP was named to the world’s top employer list.To be considered for the list, companies must be identified as outstanding global employers with recognition on at least five Best Workplaces™ lists in Asia, Europe, Latin America, Africa, North

Company is the only organization in the customer experience management industry to rank within the top 25 Best Companies to Work For™ in Europe

New targets align with more ambitious framework for limiting global temperature rise to 1.5°C above pre-industrial levels

Leadership development programs, training employees on AI to enhance customer experience and wellbeing programs enable 97% of employees to work in a Great Place To Work-CertifiedTM location

Teleperformance is the first company in Latin America to receive this certification.

Fully certified in all five areas: leadership, ethics, people, community, and environmentVerego recognizes Teleperformance as a CSR Thought Leader, meeting and surpassing benchmarks across the industrySignificant continuous improvement in supply chain responsibility and performance, and commitment to habitat protection

Regulatory News:Teleperformance (Paris:TEP), a global leader in digital business services, was named one of the Top 5 World’s Best Workplaces™ 2023 by Fortune and Great Place to Work®. It is the third consecutive year that Teleperformance was named to the prestigious world’s top employer list.Teleperformance is among 25 global leaders that were selected from organizations that participated in Great Place To Work’s employee survey process, representing the voices of 14.8 million employees worldwi

Regulatory News:Teleperformance (Paris:TEP), a global leader in digital business services, announced today that it was named among the top 10 Best Workplaces in Europe™ 2023 by Great Place to Work®. The company ranked the 7th Best Workplace in Europe among multinational companies in France, Greece, Italy, Portugal, Switzerland, Turkey and the U.K.Nearly 34,000 Teleperformance employees across Europe participated in the annual confidential survey, which rated the digital business services company

Resilient growth in revenue and operating margin in a global environment of increased uncertainty and inflexions in many sectors of activity

99% of Teleperformance employees are now working in a Great Place to Work® location

Company makes three-year pledge to accelerate the economic integration of Ukrainian refugee women and other refugees

Regulatory News:This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230419005762/en/(Photo: Teleperformance)Teleperformance (Paris:TEP), a global leader in digital business services, today finalized an agreement re-affirming its shared commitments to workers’ rights in Colombia.The agreement, signed with Ultraclaro and UNI Global Union, reinforces Teleperformance’s commitment to being a Force of Good in creating jobs in Colombia while fost

Company will set new aggressive targets later this year

Regulatory News:Teleperformance (Paris:TEP), a global leader in outsourced digital integrated business services, today announced it will resume offering full-service content moderation services within its trust and safety division, including moderation of highly egregious content.The move comes after a lengthy review of its business, including discussions with various stakeholders including employees, clients, employees’ representatives and shareholders. Additionally, Teleperformance has conduct

EcoVadis and Gaïa Research have once again presented Esker with remarkable ratings for its environmental, social and governance (ESG) performance.

2023: sustained like-for-like growth and new margin gainsRecord results in line with the targets recently raised: +12.5%(1) like-for-like growth in revenue and a 15.5% operating margin, up +40 basis pointsOutlook for 2023: sustained strong like-for-like growth of around +10%(1); further improvement in operating margin (up +20 basis points)2025 targets confirmed, at more than €10 billion in revenue and a 16% operating marginA strong, enduring CSR commitment, reaffirmed in 2022 with new advances

Regulatory News:Teleperformance (Paris:TEP), a global leader in outsourced digital integrated business services, today announced that Bureau Veritas audits in six countries have concluded that the company uses International Standard ISO 26000 Guidelines on Social Responsibility in its operations.Bureau Veritas, a worldwide leader in testing, inspection and certification, audited Teleperformance’s social responsibility practices in six countries – Greece, India, Indonesia, Malaysia, Portugal and

Teleperformance Trust & Safety moderators worldwide overwhelmingly say they feel safe and supported. Third party survey finds employee satisfaction ratings among the Company’s content moderators are above the benchmarked average for 600+ companies.93% of Teleperformance content moderators say they are supported.90% feel the company provides a safe working environment.85% would recommend Teleperformance as an employer.

The OECD National Contact Point for France brings an end to proceedings

‘Open Doors’ campaign welcomed more than 60 analysts and investors visiting Teleperformance sites in Albania, Greece, Portugal, United States, Colombia, and India on January 17 and 24, 2023

Company’s Citizen of the World charity initiative supports over 50 countries where Teleperformance operates, with top projects in the United States, India, the Philippines, and Colombia

Fully certified in all five areas: Leadership, Ethics, People, Community, and EnvironmentNo compliance gaps were foundIndustry benchmarking indicates Teleperformance is leading its industry, setting the highest achieved scores in all areas

Regulatory News:Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services, announced that its Latin American operations received the prestigious 2022 Great Place to Work® award for the entire region. By being certified as a Great Place to Work® for the entire Latin American Region, Teleperformance has helped set a high workplace benchmark for all employers operating across Latin America in all industries.Teleperformance i

Teleperformance USA recognized for demonstrating a commitment to caring for their people and their communities

Regulatory News:Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services, announced today that it subsidiary Teleperformance Colombia has just received from Bureau Veritas the independent assurance about the use and inclusion of International Standard ISO 26000 – Guidance on Social Responsibility, in its operations in Colombia.Teleperformance Colombia had engaged Bureau Veritas, an independent world-wide leader in assura

The agreement, covering 440,000 Teleperformance employees today in 88 countries, includes commitments on freedom of association, health and safety, content moderation and positive relations

Regulatory News:Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services, announced today that it has entered into discussions with UNI Global Union, a global union federation representing services workers in 150 countries.Both parties are currently working diligently with the aim to come rapidly to a global mutual agreement on labour rights. The targeted agreement would shape a global framework outlining the relationshi

Teleperformance is funding the plantation of 500,000 trees in Asia, Europe and the Americas to continue its commitment to environmental awareness and action

Regulatory News:After reflecting on the consistent feedback received in the recent days from a vast majority of shareholders and the financial community regarding the perception of its trust and safety business, Teleperformance (Paris:TEP) has decided to exit the highly egregious part of the trust and safety business.Teleperformance still believes that trust & safety content moderation is an essential “first responder” service that protects the wider society in the digital world, and that Telepe

Regulatory News:Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services announced that a meeting between Teleperformance Colombia and the country’s Ministry of Labor will take place on Wednesday, November 16, 2022. This meeting, at the Group’s request, is to engage and collaboratively discuss its operations in Colombia, where Teleperformance is a major employer with over 41,000 employees, with the recently elected new g

Regulatory News:Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services, announces that Great Place to Work® and Fortune magazine have independently ranked the company as one of the 25 World's Best Workplaces™ in 2022. Teleperformance made its debut in the prestigious list in 2021 as the 25th world’s best workplace and strongly climbed in just one year to an industry best 11th place ranking among all companies in all in

Launched in March 2021, the Euronext CAC 40 ESG index brings together the 40 French companies with the best environmental, societal and governance practices.

More than 97% of Teleperformance employees now working in a Great Place to Work® location

The engagement will provide direct aid to people affected by the conflict in Ukraine, and allow its employees to directly contribute relief

The Vérité40 index comprises the largest French companies listed on the Paris Stock Exchange committed to reducing carbon emissions, including those able to “afford” the cost of their carbon footprint

The US$6 million partnership will focus on improving education programs in India and the Philippines, and will provide disaster relief globally, including to Ukraine

This International Women’s Day, the company also launched a US$500,000 Inclusion Challenge with Radicle Growth for Women and Black, Indigenous & People of Color (BIPOC) agri-tech entrepreneurs

Record growth in 2021: growth in revenue of +25.7% like-for-like(1) and in net profit of +71.9%2017-2022 plan revenue target achieved one year ahead of schedule: more than €7 billionOutlook for 2022: continued solid like-for-like growth that outperforms the market, and improvement in operating marginNew medium-term objective (2025) above €10 billion in revenue

Exceptional scores across all evaluation criteria in comprehensive independent Corporate Social Responsibility auditTeleperformance scores above requirements in all five categories: leadership, ethics, people, community and environmentIndustry benchmarking indicates Teleperformance to be an industry leader among certified organizations, particularly in the leadership, ethics and people areas

Outstanding employer recognition is based on independent employee trust audit This is the fourth consecutive year that Teleperformance in China has been recognized as a Great Place to Work®Teleperformance is one of just 38 companies in mainland China, Hong Kong & Taiwan to be recognized in 2021Teleperformance in China scored more than 90% on all ranked topics (credibility, respect, fairness, camaraderie, pride, and overall trust)Teleperformance Group was also recently named as one of the 25 World’s Best Workplaces ™ in 2021 by Fortune and Great Place to Work®

Teleperformance recognized for its sustained growth and commitment to building a better world

Teleperformance recognized for its sustained business growth and long-standing commitment to making the world a better place

Recap of CSR stories on Business Wire

Teleperformance is one of the 25 world’s best workplaces™ for all industries

Score of 57/100 qualified as « robust », placing Korian at the top of the ranking of companies in the Healthcare sectorStrong improvement in 2021 ESG performance ESG:- Environment: Score of 57/100, up sharply compared to 2020, welcoming the low carbon trajectory initiated in 2019- Social: Score of 53/100, reflecting respect for Human Rights and the quality of social dialogue- Governance: Score of 62/100, highlighting the best market practices

Outstanding employer status is based on independent employee trust auditTeleperformance in Colombia has been recognized as a GPTW® for the fifth consecutive yearTeleperformance scored 91% credibility level with its employees in ColombiaAll independently evaluated criteria (credibility, respect, fairness, camaraderie, pride and overall trust) scored above 85%More than 90% of the Teleperformance staff worldwide currently work in independently certified Best Employer operations

New carbon emission targets approved by Science Based Targets InitiativeCompany recognized by Science Based Targets initiative (SBTi) for supporting Paris Agreement

Teleperformance named 5th Best Workplace™ in entire Latin America RegionRecognition is based on confidential, independent survey data from more than one million employees in around 8,000 companiesTrust, leadership, values, innovation and maximizing human potential factors are evaluatedTeleperformance’s operations in Argentina, Brazil, Colombia, Costa Rica, Dominican Republic, El Salvador, Guatemala, Mexico and Peru were among highest ranked on their respective national lists125 companies named best in LATAM region were the highest ranked on GPTW® Best Workplaces™ national listsMore than 90% of the Teleperformance staff worldwide currently work in independently certified Best Employer operations

Teleperformance employee care and engagement noted as global client advantage

Schneider confirms inclusion within FTSE4Good Index and main Euronext Vigeo Eiris indices among world sustainability leaders