ESG News For Tunisia, Republic of

Inaugural sessions emphasize digital transformation, sustainability, and Saudi Arabia’s leadership in global investment opportunities

Pure Earth’s “Rapid Market Screening” (RMS) study, the largest and most diverse of its kind to date, found high rates of lead contamination in metal and ceramic foodware, paint, cosmetics, and toys, posing potentially serious health risks to those exposed to themNew World Bank research published in The Lancet Planetary Health reveals a dramatically greater burden and cost of lead exposure on IQ loss in children and on cardiovascular deaths in adults, six-fold greater than previously thought, and an estimated global cost of US$6 trillion.Pure Earth unveils a seven-point action plan to address the lead contamination crisis and calls for increased investment to scale proven solutions.

The European Union (EU) funds a four-year, 8 million euro regional programme with SPARK, an international non-governmental organisation, to help reshape business communities in the Southern Neighbourhood towards a more inclusive, sustainable and tech-driven future.This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20220315005750/en/The European Union (EU) funds a four year, 8 million euro regional programme with SPARK, an international non-

Record growth in 2021: growth in revenue of +25.7% like-for-like(1) and in net profit of +71.9%2017-2022 plan revenue target achieved one year ahead of schedule: more than €7 billionOutlook for 2022: continued solid like-for-like growth that outperforms the market, and improvement in operating marginNew medium-term objective (2025) above €10 billion in revenue

Outstanding employer recognition is based on independent employee trust audit This is the fourth consecutive year that Teleperformance in China has been recognized as a Great Place to Work®Teleperformance is one of just 38 companies in mainland China, Hong Kong & Taiwan to be recognized in 2021Teleperformance in China scored more than 90% on all ranked topics (credibility, respect, fairness, camaraderie, pride, and overall trust)Teleperformance Group was also recently named as one of the 25 World’s Best Workplaces ™ in 2021 by Fortune and Great Place to Work®

Outstanding employer status is based on independent employee trust auditTeleperformance in Colombia has been recognized as a GPTW® for the fifth consecutive yearTeleperformance scored 91% credibility level with its employees in ColombiaAll independently evaluated criteria (credibility, respect, fairness, camaraderie, pride and overall trust) scored above 85%More than 90% of the Teleperformance staff worldwide currently work in independently certified Best Employer operations

Outstanding employer status is based on independent employee trust audit2021 GPTW® certification is first for Teleperformance in TurkeyEmployees scored pride level at Teleperformance in Turkey at more than 80%Top three ranked topics included diversity, Covid-19 health and safety measures and onboarding experience~ 90% of the worldwide Teleperformance staff currently work in independently certified best employer operations across 31 countries

Prestigious certification based on employee feedback and independent auditEvaluation criteria assess employee pride, fairness, respect and trust in TeleperformanceMore than 80% of staff respondents ranked Teleperformance in Russia as an excellent employer2021 Best Place to Work Award is first for Teleperformance operations in RussiaMore than 85% of Teleperformance employees work in certified best employer operations globally

2021: continued organic growth well above the market averageSustained like-for-like* growth for the full year: +11.6%Sharp acceleration in like-for-like growth in the fourth quarter: +23.3%Return to pre-Covid (H2 2019) level of EBITA margin in the second half: 15.7%Rapid response to the crisis and a return to sustained growth since June, driven by faster development of the digital economy and the Group’s strong sales momentumRecommended dividend of €2.40 per share, unchanged from the previous year2021 objectives: like-for-like growth of at least +9.0%* and an EBITA margin before non-recurring items of more than 14.0%Confirmation of the 2022 objective of further rapid growth in revenue and margins

GPTW® institute certification is first for Indonesia operations Evaluation criteria heavily weighted on employee trust and pride in TeleperformanceTeleperformance Indonesia received very strong scores in all independent assessment dimensionsMore than 85% of the worldwide Teleperformance staff currently work in independently certified top employer operations

Outstanding employer accreditation is based on independent assessment70% of Madagascar employees participated in the independent review of Teleperformance8 key employee engagement workplace factors were evaluated and validated2020 Best Place to Work certification is first for Teleperformance in MadagascarMore than 85% of Teleperformance employees worldwide work in certified top employer operations

Outstanding employer status is based on independent employee trust audit Teleperformance just one of 38 companies in mainland China, Hong Kong & Taiwan to be recognized in 2020Evaluation criteria heavily weighted on employee trust in TeleperformanceTeleperformance in China received exceptionally high scores (exceeding 90%) in every evaluation dimensionThird consecutive annual GPTW® recognition for Teleperformance in China87% of Teleperformance employees worldwide currently work in independently certified top employer operations

“Has set a new standard for US Business Process Outsourcing (BPO) industry companies” per GPTW® InstituteEvaluation criteria heavily weighted on employee trust in TeleperformanceTeleperformance in the USA received very strong scores in all independent assessment dimensionsVery first certification in the USA for BPO* employer of its size by the Great Place to Work® Institute87% of the worldwide Teleperformance staff currently work in independently certified top employer operations

Promoting a core principle of its culture of collaboration and creative thinking, Insight unites its 11,000+ teammates for a virtual gathering of openness and shared personal experiences

Outstanding employer status is based on independent employee trust audit780 Peru –based employees participated in anonymous surveys rating TeleperformanceTeleperformance rated much higher as an excellent place to work than other companiesEvaluation Criteria heavily weighted on employee trust in Teleperformance2020 GPTW ® certification is first for Teleperformance in Peru75% of Teleperformance employees worldwide work in certified Top Employer operations

Outstanding employer status is based on independent employee trust auditOver 3,800 UK employees participated in anonymous surveys rating TeleperformanceSurvey respondents included both work-from-home & facilities-based staffEvaluation Criteria heavily weighted on employee trust in Teleperformance2020 GPTW ® certification is first for Teleperformance in the UK75% of Teleperformance employees worldwide now work in certified Top Employer operations

Outstanding employer status is based on independent employee trust audit Evaluation Criteria heavily weighted on employee trust in TeleperformanceGPTW ® certification in 2020 is the 11th consecutive year Teleperformance in Brazil has been recognizedOver 70% of Teleperformance employees worldwide work in certified ‘Top Employer’ operationsSafeguarding employment,he health & safety and professional growth of employees remain top global priorities

- Solid improvement in business in the first half, with like-for-like* revenue growth of +5%.- Rapid response to the crisis: employees health, business health, cash health- Business growth accelerated in June, pointing to robust prospects for the second half- 2020 objectives: like-for-like* growth of around +6% and an operating margin** of at least 12.5%

Outstanding employer status is based on independent employee trust auditEvaluation Criteria heavily weighted on employee trust in Teleperformance95 nationalities employed by Telepeformance in Portugal; a highly diverse workforce2020 GPTW ® certification is the 10th consecutive year Teleperformance in Portugal has been recognized70% of Teleperformance employees worldwide work in certified ‘top employer’ operationsSafeguarding employment and the health & safety of employees remain top global priorities

Outstanding employer status is based on independent employee trust auditOver 70% of employees anonymously evaluated Teleperformance in MalaysiaEvaluation criteria heavily weighted on employee trust in Teleperformance2020 GPTW® certification is first for Teleperformance in Malaysia70% of Teleperformance employees worldwide work in certified top employer operationsSafeguarding employment and the health & safety of employees remain top priorities

First GPTW® award in Germany for any employer with > 100 home workersGPTW® trust score places Teleperformance in Germany in top 5% of all employers in any industryTeleperformance becomes first DE work-at-home employer > 100 employees to earn certificationEmployees scored trust level in Teleperformance at 133% of GPTW® benchmark average70% of Teleperformance employees worldwide work in recognized ‘outstanding employer’ locationsSafeguarding employment and the health & safety of employees remain top priorities

Outstanding employer certification is based on employee trust levelsAlmost 70% of employees anonymously evaluated Teleperformance in Greece2020 Great Place to Work® award is 3rd time Greece has been recognized in a row70% of Teleperformance employees worldwide work in independently certified Top Employer operationsSafeguarding employment and the health & safety of employees remain top priorities

Record-setting outstanding employer status is based on employee trust Over 34,000 employees anonymously evaluated Teleperformance in the PhilippinesEvaluation criteria heavily weighted on employee trust in Teleperformance2020 award sets new Teleperformance country record for total employee participation and highest scoresTeleperformance won the Philippines very first GPTW® award in 2018Safeguarding employment and the health & safety of employees remain top priorities

Teleperformance working with Government and Public Health Services in 13 CountriesCitizen & essential services operating in Americas, Asia-Pacific and Continental Europe, Middle East & AfricaPublic sector support in 13 countries with a combined population of nearly two billion peopleHelpline applications include Covid-19 medical & essential services information lines, citizen repatriation, donations for vulnerable groups, government benefits inquiries, police and back-office operationsThousands of Teleperformance frontline professionals are supporting the world’s battle against Covid-19

Teleperformance recognized in India by Great Place to Work® for 7th Time70% of worldwide staff work in independently certified Top Employer operations100% certified global operations for Corporate Social Responsibility by Verego20 current independent Top Employer certifications across all world regions underscore people focus, particularly in the context of the Covid-19 epidemicGroup commitment to people care, safety and health remains top global priority

Fully engaged to protect employees’ health and jobsMore than six million of masks ordered for employeesQuick development of Work At Home: nearly 50% of the production force, target to reach 66% by mid-AprilHigh involvement to guarantee business continuity, while reinforcing financial strengthGlobal task force strong of top 100 leaders <45 years-old who speed up and control the good implementation of the Group’s strategy.

Double-digit growth in business: +20.6% as reported and +10.6% like-for-like*EBITDA before non-recurring items of more than €1.1 billion**EBITA margin before non-recurring items up +70 basis points to 14.3%**Net profit up +28.3% to €400 million**Recommended dividend of €2.40 per share, up +26.3%**2020 objectives: like-for-like revenue growth of at least +7%* and an improvement in EBITA margin before non-recurring items of at least +10 basis points

Teleperformance was recognized for effective leadership, organizational agility, talent focus, and employee engagement

Eurofins acquires AQM expanding its excellence in inspection and audits, Corporate Social Responsibility and brand protection.

New Green Banking MENA programme prepares to enhance investment opportunities in the renewable energy and energy efficiency markets in Egypt, Jordan, Morocco and Tunisia

More than 1,300 applications from 130 countries were received. The ten awardees have been selected across five continents. This year, the Intercultural Innovation Award Ceremony has been held for the first time at United Nations headquarters in New York. Given the tremendous success of the initiative, the BMW Group and United Nations Alliance of Civilizations have decided to renew the partnership for another four years.