ESG News For Greece

The “Powering Milwaukee Forward” initiative will fund 10 Milwaukee organizations to increase access to basic needs and maternal healthcare in vulnerable communities.

First Task Force on Climate-related Financial Disclosures (TCFD) report enhances transparency and accountabilityCompany advances sustainability across its products, operations and value chain as part of its Healthy Lives MissionProgress includes reducing Scope 1 and 2 greenhouse gas emissions1, 2, 3 by 26% since 2020 and increasing renewable electricity4 usage to 65% of its electricity usage

Sui’s gift to LBS will fund research and curriculum for educating the next generation of business and technology leaders

Regulatory News:Teleperformance (Paris:TEP), a global leader in digital business services, announced today that it was named among the top 10 Best Workplaces in Europe™ 2023 by Great Place to Work®. The company ranked the 7th Best Workplace in Europe among multinational companies in France, Greece, Italy, Portugal, Switzerland, Turkey and the U.K.Nearly 34,000 Teleperformance employees across Europe participated in the annual confidential survey, which rated the digital business services company

Regulatory News:Teleperformance (Paris:TEP), a global leader in outsourced digital integrated business services, today announced that Bureau Veritas audits in six countries have concluded that the company uses International Standard ISO 26000 Guidelines on Social Responsibility in its operations.Bureau Veritas, a worldwide leader in testing, inspection and certification, audited Teleperformance’s social responsibility practices in six countries – Greece, India, Indonesia, Malaysia, Portugal and

‘Open Doors’ campaign welcomed more than 60 analysts and investors visiting Teleperformance sites in Albania, Greece, Portugal, United States, Colombia, and India on January 17 and 24, 2023

Company ranks in top quartile for ESG practices among its peers

AVANGRID Affirms Commitment to Protect Ocean Resources, Signs United Nations Sustainable Ocean Principles

Around three-quarters of nicotine consumers want policymakers to consider their views when deliberating on tobacco and nicotine regulations

Record growth in 2021: growth in revenue of +25.7% like-for-like(1) and in net profit of +71.9%2017-2022 plan revenue target achieved one year ahead of schedule: more than €7 billionOutlook for 2022: continued solid like-for-like growth that outperforms the market, and improvement in operating marginNew medium-term objective (2025) above €10 billion in revenue

Outstanding employer recognition is based on independent employee trust audit This is the fourth consecutive year that Teleperformance in China has been recognized as a Great Place to Work®Teleperformance is one of just 38 companies in mainland China, Hong Kong & Taiwan to be recognized in 2021Teleperformance in China scored more than 90% on all ranked topics (credibility, respect, fairness, camaraderie, pride, and overall trust)Teleperformance Group was also recently named as one of the 25 World’s Best Workplaces ™ in 2021 by Fortune and Great Place to Work®

Outstanding employer status is based on independent employee trust auditTeleperformance in Colombia has been recognized as a GPTW® for the fifth consecutive yearTeleperformance scored 91% credibility level with its employees in ColombiaAll independently evaluated criteria (credibility, respect, fairness, camaraderie, pride and overall trust) scored above 85%More than 90% of the Teleperformance staff worldwide currently work in independently certified Best Employer operations

Outstanding employer status is based on independent employee trust audit2021 GPTW® certification is first for Teleperformance in TurkeyEmployees scored pride level at Teleperformance in Turkey at more than 80%Top three ranked topics included diversity, Covid-19 health and safety measures and onboarding experience~ 90% of the worldwide Teleperformance staff currently work in independently certified best employer operations across 31 countries

Inspired by both the achievements and positive actions of real Olympic and Paralympic athletes, P&G debuts two new films for the Olympic Games Tokyo 2020 – “Love Leads to Good” and “Your Goodness is Your Greatness”Athletes for Good Fund awards more than $500,000 in grants to the charitable causes supported by Olympic and Paralympic athletesNew “Good is Gold” film series tells the moving stories of athletes working to take action against bias and inequality

Prestigious certification based on employee feedback and independent auditEvaluation criteria assess employee pride, fairness, respect and trust in TeleperformanceMore than 80% of staff respondents ranked Teleperformance in Russia as an excellent employer2021 Best Place to Work Award is first for Teleperformance operations in RussiaMore than 85% of Teleperformance employees work in certified best employer operations globally

Company responded to increased need for cleaning and sanitizing products with $11 million of product donations and $2 million to nonprofits to support pandemic relief and racial and social justice initiatives

2021: continued organic growth well above the market averageSustained like-for-like* growth for the full year: +11.6%Sharp acceleration in like-for-like growth in the fourth quarter: +23.3%Return to pre-Covid (H2 2019) level of EBITA margin in the second half: 15.7%Rapid response to the crisis and a return to sustained growth since June, driven by faster development of the digital economy and the Group’s strong sales momentumRecommended dividend of €2.40 per share, unchanged from the previous year2021 objectives: like-for-like growth of at least +9.0%* and an EBITA margin before non-recurring items of more than 14.0%Confirmation of the 2022 objective of further rapid growth in revenue and margins

GPTW® institute certification is first for Indonesia operations Evaluation criteria heavily weighted on employee trust and pride in TeleperformanceTeleperformance Indonesia received very strong scores in all independent assessment dimensionsMore than 85% of the worldwide Teleperformance staff currently work in independently certified top employer operations

Outstanding employer accreditation is based on independent assessment70% of Madagascar employees participated in the independent review of Teleperformance8 key employee engagement workplace factors were evaluated and validated2020 Best Place to Work certification is first for Teleperformance in MadagascarMore than 85% of Teleperformance employees worldwide work in certified top employer operations

Outstanding employer status is based on independent employee trust audit Teleperformance just one of 38 companies in mainland China, Hong Kong & Taiwan to be recognized in 2020Evaluation criteria heavily weighted on employee trust in TeleperformanceTeleperformance in China received exceptionally high scores (exceeding 90%) in every evaluation dimensionThird consecutive annual GPTW® recognition for Teleperformance in China87% of Teleperformance employees worldwide currently work in independently certified top employer operations

“Has set a new standard for US Business Process Outsourcing (BPO) industry companies” per GPTW® InstituteEvaluation criteria heavily weighted on employee trust in TeleperformanceTeleperformance in the USA received very strong scores in all independent assessment dimensionsVery first certification in the USA for BPO* employer of its size by the Great Place to Work® Institute87% of the worldwide Teleperformance staff currently work in independently certified top employer operations

Outstanding employer status is based on independent employee trust audit780 Peru –based employees participated in anonymous surveys rating TeleperformanceTeleperformance rated much higher as an excellent place to work than other companiesEvaluation Criteria heavily weighted on employee trust in Teleperformance2020 GPTW ® certification is first for Teleperformance in Peru75% of Teleperformance employees worldwide work in certified Top Employer operations

Outstanding employer status is based on independent employee trust auditOver 3,800 UK employees participated in anonymous surveys rating TeleperformanceSurvey respondents included both work-from-home & facilities-based staffEvaluation Criteria heavily weighted on employee trust in Teleperformance2020 GPTW ® certification is first for Teleperformance in the UK75% of Teleperformance employees worldwide now work in certified Top Employer operations

Outstanding employer status is based on independent employee trust audit Evaluation Criteria heavily weighted on employee trust in TeleperformanceGPTW ® certification in 2020 is the 11th consecutive year Teleperformance in Brazil has been recognizedOver 70% of Teleperformance employees worldwide work in certified ‘Top Employer’ operationsSafeguarding employment,he health & safety and professional growth of employees remain top global priorities

Funds from Western Union and Western Union Foundation to support immediate relief efforts focused on most urgent needs of displaced Moria residents

Global Leader in Critical Event Management (CEM) Supports State’s Tech Sector Initiative to Affect Meaningful Change in Creating More Diverse, Inclusive and Socially Just Places of Work for People of All Backgrounds

- Solid improvement in business in the first half, with like-for-like* revenue growth of +5%.- Rapid response to the crisis: employees health, business health, cash health- Business growth accelerated in June, pointing to robust prospects for the second half- 2020 objectives: like-for-like* growth of around +6% and an operating margin** of at least 12.5%

Outstanding employer status is based on independent employee trust auditEvaluation Criteria heavily weighted on employee trust in Teleperformance95 nationalities employed by Telepeformance in Portugal; a highly diverse workforce2020 GPTW ® certification is the 10th consecutive year Teleperformance in Portugal has been recognized70% of Teleperformance employees worldwide work in certified ‘top employer’ operationsSafeguarding employment and the health & safety of employees remain top global priorities

Outstanding employer status is based on independent employee trust auditOver 70% of employees anonymously evaluated Teleperformance in MalaysiaEvaluation criteria heavily weighted on employee trust in Teleperformance2020 GPTW® certification is first for Teleperformance in Malaysia70% of Teleperformance employees worldwide work in certified top employer operationsSafeguarding employment and the health & safety of employees remain top priorities

Recap of CSR stories on Business Wire

First GPTW® award in Germany for any employer with > 100 home workersGPTW® trust score places Teleperformance in Germany in top 5% of all employers in any industryTeleperformance becomes first DE work-at-home employer > 100 employees to earn certificationEmployees scored trust level in Teleperformance at 133% of GPTW® benchmark average70% of Teleperformance employees worldwide work in recognized ‘outstanding employer’ locationsSafeguarding employment and the health & safety of employees remain top priorities

Outstanding employer certification is based on employee trust levelsAlmost 70% of employees anonymously evaluated Teleperformance in Greece2020 Great Place to Work® award is 3rd time Greece has been recognized in a row70% of Teleperformance employees worldwide work in independently certified Top Employer operationsSafeguarding employment and the health & safety of employees remain top priorities

With over 155,000 positions, representing 66% of the Group's operational workforce, Teleperformance achieves work-at-home deployment target set for the health crisisNearly 7 million masks ordered for Group employees working on site around the world

Teleperformance working with Government and Public Health Services in 13 CountriesCitizen & essential services operating in Americas, Asia-Pacific and Continental Europe, Middle East & AfricaPublic sector support in 13 countries with a combined population of nearly two billion peopleHelpline applications include Covid-19 medical & essential services information lines, citizen repatriation, donations for vulnerable groups, government benefits inquiries, police and back-office operationsThousands of Teleperformance frontline professionals are supporting the world’s battle against Covid-19

Double-digit growth in business: +20.6% as reported and +10.6% like-for-like*EBITDA before non-recurring items of more than €1.1 billion**EBITA margin before non-recurring items up +70 basis points to 14.3%**Net profit up +28.3% to €400 million**Recommended dividend of €2.40 per share, up +26.3%**2020 objectives: like-for-like revenue growth of at least +7%* and an improvement in EBITA margin before non-recurring items of at least +10 basis points

Funding for MIT D-Lab and Watson Institute Will Support Future Innovators

Hand-painted, custom-designed bikes inspired by UnitedHealthcare Children’s Foundation (UHCCF) grant recipients to be auctioned live online during Amgen Tour of California Auction site is live at rallyuhccycling.com/inspiredbikes Proceeds to fund UHCCF medical grants that help children gain access to health-related services

Celebrity Cruises Announced as Official Red Carpet Sponsor of OC Fashion Week; Sails Into Opening Day with Emerging Designer Competition

AHF to Talk Housing Solutions at Sanders Institute Gathering

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