Consumer brands from eBay to E*TRADE have raised the bar for online customer experiences, investing in disruptive innovations, and raising expectations for all digital experiences, including those delivered by government. As noted in the 2018 President’s Management Agenda, federal agencies need to keep up. But how can they do so with public sector budgets and under scrutiny? One place to start is technology that scales, yields high ROI, and fits into an agency’s overarching strategy, according to
E*TRADE earns top marks for LGBTQ equality from the Human Rights
Campaign Foundation with employee resource groups, comprehensive
benefits coverage, and workforce protection