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Go-Ahead Group Plc. is a UK provider of passenger transport services, operating primarily in the bus and rail sectors. Employing around 25,000 people across the country, almost 1 billion passenger journeys are undertaken on Go-Ahead bus and rail services each year. In addition to the traveling public, the Group’s customers include the Department for Transport (DfT), Transport for London (TfL) and local authorities.

Ticker: GOG-LN ISIN: GB0003753778
Address: Go-Ahead House 26-28 Addiscombe Rd , United Kingdom , Croydon , , CR9 5GA Website: Go-Ahead Group plc
Phone #: 4402089298600 CSR Web Area: SUBSCRIPTION INFO

Basic Corporate Social Responsibility (CSR) Ratings

  Overall Community Employees Environment Governance
Go-Ahead Group plc 62 59 66 61 63
Trains, Trucks, Buses & Storage
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All company average 55 55 56 58 52
United Kingdom
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Percentile Rankings

Rankings are in percentile terms, compared to other companies in the same industry and country Overall Community Employees Environment Governance
Go-Ahead Group plc 85% 67% 82% 58% 83%
Trains, Trucks, Buses & Storage
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United Kingdom
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Special Issues:

Ratings History

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More CSR Rating Details

  Community Employees
Community Dev & Philanthropy Product Human Rights & Supply Chain Compensation & Benefits Diversity & Labor Rights Training, Health & Safety
Go-Ahead Group plc
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Trains, Trucks, Buses & Storage
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All company average 53 54 55 58 55 55
United Kingdom
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Environment Governance
Energy & Climate Change Environmant Policy & Reporting Resource Management Board Leadership Ethics Transparency & Reporting
Go-Ahead Group plc
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Trains, Trucks, Buses & Storage
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All company average 57 58 57 50 55 51
United Kingdom
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Percentile rankings

Rankings are in percentile terms, compared to other companies in the same industry and country Community Employees
Community Dev & Philantrophy Product Human Rights & Supply Chain Compensation & Benefits Diversity & Labor Rights Training, Health & Safety
Go-Ahead Group plc 64% 61% 75% 81% 75% 86%
Trains, Trucks, Buses & Storage
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United Kingdom
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Environment Governance
Energy & Climate Change Environment Policy & Reporting Resource Management Board Leadership Ethics Transparency & Reporting
Go-Ahead Group plc 87% 30% 67% 85% 86% 69%
Trains, Trucks, Buses & Storage
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United Kingdom
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0 Special Issues Affect This Company (see a list of issues here)

# of Sources
Trains, Trucks, Buses & Storage
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Overall database
United Kingdom
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CSRHub Has 17 Data Sources (11 Are Currently Active) for This Company

= sources impacting the current ratings
= sources not impacting the current ratings, but included in earlier ratings for this company
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Original Data Values

(unsubscribed users can see the list, subscribers can see the data details for most sources)

Data source name

Data source element name Minimum value Value provided by datasource Maximum value Data description
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0. Further Information NA NA NA NA
0.1. Introduction - Please give a general description and introduction to your organization. NA Go-Ahead is one of the UK's leading providers of passenger transport, delivering bus and rail services to predominantly urban markets. Go-Ahead operates rail and bus services across England and carries more than one billion passengers every year. Our co NA NA
5.1e Identified climate change risks driven by changes in other climate-related developments? NA Yes NA NA
5.1f. Please describe (i) the potential financial implications of the risk before taking action; (ii) the methods you are using to manage this risk; (iii) the costs associated with these actions NA i) Financial implicationsChanging customer attitudes to the environmental impact of aviation could result in fewer passengers flying, reducing demand for airline services, who in turn would reduce their demand for ground support services, or look to secur NA NA
5.1g. Please explain why you do not consider your company to be exposed to risks driven by changes in regulation that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA NA
5.1h. Please explain why you do not consider your company to be exposed to risks driven by physical climate parameters that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA NA
5.1i. Please explain why you do not consider your company to be exposed to risks driven by changes in other climate-related developments that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA NA
6. Attachments NA NA NA NA
6. Further Information NA NA NA NA
6.1. Have you identified any climate change opportunities (current or future) that have the potential to generate a substantive change in your business operations, revenue or expenditure? Tick all that apply NA Opportunities driven by changes in regulation; Opportunities driven by changes in other climate-related developments NA NA
6.1a Identified climate change opportunities that are driven by changes in regulation? NA Yes NA NA
6.1b. Please describe (i) the potential financial implications of the opportunity; (ii) the methods you are using to manage this opportunity; (iii) the costs associated with these actions NA i) Despite being in the hands of external factors such as rolling stock availability, where possible we aim to ensure we are able to react to eg increased passenger numbers. We are able to access new buses quickly and can and do quickly adjust service pa NA NA
6.1c Identified climate change opportunities that are driven by changes in physical climate parameters? NA NA NA NA
14. Attachments NA NA NA NA
6.1d. Please describe (i) the potential financial implications of the opportunity; (ii) the methods you are using to manage this opportunity; (iii) the costs associated with these actions NA NA NA NA
6.1e Identified opportunities that are driven by changes in other climate-related developments? NA Yes NA NA
6.1f. Please describe (i) the potential financial implications of the opportunity; (ii) the methods you are using to manage this opportunity; (iii) the costs associated with these actions NA i) The financial implications would be an increase of revenue due to increased demand for our products ii) We are committed to listening to our passengers, acting on their feedback and continuously improving our services. We actively participate in the na NA NA
13. Attachments NA NA NA NA
11. Attachments NA NA NA NA
11. Further Information NA NA NA NA
11.1. Do you consider that the grid average factors used to report Scope 2 emissions in Question 8.3 reflect the contractual arrangements you have with electricity suppliers? NA Yes NA NA
11.1a. You may report a total contractual Scope 2 figure in response to this question. Please provide your total global contractual Scope 2 GHG emissions figure in metric tonnes CO2e 0 NA 17902000 NA
11.2. Has your organization retired any certificates, e.g. Renewable Energy Certificates, associated with zero or low carbon electricity within the reporting year or has this been done on your behalf? NA No NA NA
3.1e. Please explain (i) why not; and (ii) forecast how your emissions will change over the next five years NA NA NA NA
3.2. Does the use of your goods and/or services directly enable GHG emissions to be avoided by a third party? No No Yes NA
3.2a. Please provide details (see guidance) NA NA NA NA
3.3c Number of methods used to drive investment in emissions reduction activities. 0 2 12 NA
3.3c. What methods do you use to drive investment in emissions reduction activities? NA Compliance with regulatory requirements/standards, Dedicated budget for energy efficiency NA NA
5. Attachments NA NA NA NA
5. Further Information NA NA NA NA
5.1. Have you identified any climate change risks (current or future) that have potential to generate a substantive change in your business operations, revenue or expenditure? Tick all that apply NA Risks driven by changes in regulation; Risks driven by changes in physical climate parameters; Risks driven by changes in other climate-related developments NA NA
5.1a Identified risks driven by changes in regulation? NA Yes NA NA
5.1b. Please describe (i) the potential financial implications of the risk before taking action; (ii) the methods you are using to manage this risk; and (iii) the costs associated with these actions NA (i) The potential financial implications of the risk before taking action; (R1) This potentially may lead to a reduced demand for flights and so falling revenue/ growth for airlines who would then seek cost savings from their support service suppliers.(R NA NA
14. Further Information NA NA NA NA
1.1. Where is the highest level of direct responsibility for climate change within your company? No individual or committee with overall responsibility for climate change Individual/Sub-set of the Board or other committee appointed by the Board Individual/Sub-set of the Board or other committee appointed by the Board NA
1.1a. Please identify the position of the individual or name of the committee with this responsibility NA The Group Chief Executive, David Brown, has overall group-wide responsibility for climate change matters/energy performance. However, due to the devolved nature of the Group, the subsidiary companies operate as semi-autonomous business units and the Manag NA NA
1.2. Do you provide incentives for the management of climate change issues, including the attainment of targets? No Yes Yes NA
13. Further Information NA NA NA NA
13.1. How do your absolute emissions (Scope 1 and 2 combined) for the reporting year compare to the previous year? Increased Decreased Decreased NA
13.1a (i) If absolute emissions (Scope 1 and 2 combined) have increased, decreased or remained the same overall compared to the previous year, state direction of change NA Slightly Decreased NA NA
13.1a (ii) If absolute emissions (Scope 1 and 2 combined) have increased, decreased or remained the same overall compared to the previous year, state the reason for the direction of change NA Increase: Emissions reduction activities NA NA
13.1a (iii) If emissions have increased, decreased or remained the same overall, provide the emissions value (%) NA Decrease: 7, Increase: , Emission value for which direction is not stated: NA NA
2012 Score 0 65 100 NA
2012 Performance Band E C A NA
2.3a. Please explain (i) the engagement process and (ii) actions you are advocating NA (i) National and local government are key stakeholders because policy and regulation changes can affect our businesses. We work closely with local authorities to develop partnerships which contribute towards improving service quality and local facilities. NA NA
8.8. Are carbon dioxide emissions from the combustion of biologically sequestered carbon (i.e. carbon dioxide emissions from burning biomass/biofuels) relevant to your company? No No Yes NA
8.8a. Please provide the emissions in metric tonnes CO2e 0.01 NA 27263000 NA
Management 4. Attachments NA https://www.cdproject.net/Sites/2012/62/7562/Investor CDP 2012/Shared Documents/Attachments/InvestorCDP2012/4.Communication/Annual report 2011.pdf NA NA
Management 4. Have you published information about your company’s response to climate change and GHG emissions performance for this reporting year in other places than in your CDP response? NA 2 NA NA
5.1d. Please describe (i) the potential financial implications of the risk before taking action; (ii) the methods you are using to manage this risk; and (iii) the costs associated with these actions NA (i) Increasing temperatures can lead to issues with rail infrastructure - there are several examples of rails buckling due to 'extreme' heat , leading to disruption of operations. Increased incidence of storms and floods will also impact on operations, i. NA NA
2. Attachments NA NA NA NA
2. Further Information NA NA NA NA
5.1c Identified climate change risks driven by change in physical climate parameters? NA Yes NA NA
2.1. Please select the option that best describes your risk management procedures with regard to climate change risks and opportunities NA Integrated into multi-disciplinary company wide risk management processes NA NA
2.1a. Please provide further details (see guidance) NA We operate a 'Risk Assurance Framework' as part of our Internal Control Process which each business within the Group must complete, identifying any and all risks that could affect their business and the mitigating measures put in place. NA NA
2.2. Is climate change integrated into your business strategy? No Yes Yes NA
2.2a. Please describe the process and outcomes (see guidance) NA i) Reducing our environmental impact is key to Go-Ahead's business strategy and is one of the businesses' key sustainability pillars, along with safety, customer service, community and economic impact and employee satisfaction. The Group Energy Forum is NA NA
2.2b. Please explain why not NA NA NA NA
2.3. Do you engage with policy makers to encourage further action on mitigation and/or adaptation? No Yes Yes NA
3. Attachments NA NA NA NA
3. Further Information NA NA NA NA
3.1. Did you have an emissions reduction target that was active (ongoing or reached completion) in the reporting year? No Intensity target Absolute and intensity targets NA
14.1. Do you participate in any emission trading schemes? No, and we do not currently anticipate doing so in the next two years No, and we do not currently anticipate doing so in the next two years Yes NA
14.2. Has your company originated any project-based carbon credits or purchased any within the reporting period? No No Yes NA
6.1g. Please explain why you do not consider your company to be exposed to opportunities driven by changes in regulation that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA NA
6.1h. Please explain why you do not consider your company to be exposed to opportunities driven by physical climate parameters that have the potential to generate a substantive change in your business operations, revenue or expenditure NA Physical changes as a result of climate change should deliver little change to travel habits within urban areas (Go-Ahead's core market). Wide scale flooding (a possible result of climate change) would have detrimental effects on all modes of transport (n NA NA
6.1i. Please explain why you do not consider your company to be exposed to opportunities driven by changes in other climate-related developments that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA NA
7. Attachments NA NA NA NA
7. Further Information NA NA NA NA
7.1. Please provide your base year and base year emissions (Scopes 1 and 2) NA NA NA NA
0.4. Currency selection Please select the currency in which you would like to submit your response. All financial information contained in the response should be in this currency. NA GBP(£) NA NA
1. Attachments NA NA NA NA
1. Further Information NA NA NA NA
8.7. Please indicate the verification/assurance status that applies to your Scope 2 emissions More than 0% but less than or equal to 20% NA More than 90% but less than or equal to 100% NA
11.1b. Explain the basis of the alternative figure (see guidance) NA NA
14.1b. What is your strategy for complying with the schemes in which you participate or anticipate participating? NA NA
8.1. Please select the boundary you are using for your Scope 1 and 2 greenhouse gas inventory NA NA NA NA
8.2a. Please provide your gross global Scope 1 emissions figure in metric tonnes CO2e 92 NA 231902967 NA
8.3a. Please provide your gross global Scope 2 emissions figure in metric tonnes CO2e 293 NA 8071070 NA
8.4. Are there are any sources (e.g. facilities, specific GHGs, activities, geographies, etc.) of Scope 1 and Scope 2 emissions which are not included in your disclosure? NA No NA NA
8.6. Please indicate the verification/assurance status that applies to your Scope 1 emissions More than 0% but less than or equal to 20% NA More than 90% but less than or equal to 100% NA
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8.8a. Please provide the emissions in metric tonnes CO2e 0.05 NA 13638000
0.4. Currency selection Please select the currency in which you would like to submit your response. All financial information contained in the response should be in this currency. GBP(£)
0.6. Modules NA As part of the Investor CDP information request, electric utilities, companies with electric utility activities or assets, companies in the automobile or auto component manufacture sectors and companies in the oil and gas industry should complete suppleme
1. Attachments NA NA NA
1. Further Information NA NA NA
1.1. Where is the highest level of direct responsibility for climate change within your company? No individual or committee with overall responsibility for climate change Individual/Sub-set of the Board or other committee appointed by the Board Individual/Sub-set of the Board or other committee appointed by the Board
1.2. Do you provide incentives for the management of climate change issues, including the attainment of targets? No Yes Yes
11. Attachments NA NA NA
11. Further Information NA NA NA
11.1. What percentage of your total operational spend in the reporting year was on energy? More than 0% but less than or equal to 5% More than 5% but less than or equal to 10% More than 95% but less than or equal to 100%
12. Attachments NA
12. Further Information NA
12.1. How do your absolute emissions (Scope 1 and 2 combined) for the reporting year compare to the previous year? Increased
12.1a Reason of change Emissions reduction activities, Divestment, Acquisitions, Mergers, Change in output, Change in methodology, Change in boundary, Change in physical operating conditions, Unidentified, Other
14. Attachments NA NA NA
14. Further Information NA NA NA
14.1. Do you participate in any emission trading schemes? No, and we do not currently anticipate doing so in the next two years No, and we do not currently anticipate doing so in the next 2 years Yes
14.1b. What is your strategy for complying with the schemes in which you participate or anticipate participating? NA
14.2. Has your company originated any project-based carbon credits or purchased any within the reporting period? No No Yes
2. Attachments NA NA NA
2. Further Information NA NA NA
2.1. Please select the option that best describes your risk management procedures with regard to climate change risks and opportunities NA Integrated into multi-disciplinary company wide risk management processes NA
2.1a. Please provide further details (see guidance) NA We operate a 'Risk Assurance Framework' as part of our Internal Control Process which each business within the Group must complete, identifying any and all risks that could affect their business and the mitigating measures put in place. NA
2.2. Is climate change integrated into your business strategy? No Yes Yes
2.2a. Please describe the process and outcomes (see guidance) NA i) Reducing our environmental impact is key to Go-Ahead's business strategy and is one of the business' key sustainability pillars, along with safety, customer service, community and economic impact and employee satisfaction.The Group Energy Forum is resp NA
2.2b. Please explain why not NA NA NA
2.3. Do you engage in activities that could either directly or indirectly influence policy on climate change through any of the following? (tick all that apply) Yes
2.3a. Please explain (i) the engagement process and (ii) actions you are advocating NA We participated in Defra’s consultation with leading businesses on making it compulsory for all businesses listed on the Main Market of the London Stock Exchange to include emissions data for their entire organization in their annual reports. NA
2.3b. Are you on the Board of any trade associations or provide funding beyond membership? NA
2.3d. Do you publically disclose a list of all the research organizations that you fund? NA
3. Attachments NA NA NA
3. Further Information NA NA NA
3.1. Did you have an emissions reduction target that was active (ongoing or reached completion) in the reporting year? No Intensity target Absolute and intensity targets
3.1e. Please explain (i) why not; and (ii) forecast how your emissions will change over the next five years NA NA NA
3.2. Does the use of your goods and/or services directly enable GHG emissions to be avoided by a third party? No Yes Yes
3.2a. Please provide details (see guidance) NA We provide a public transport service which allows customers to avoid using private transport and thus saving CO2 emissions. NA
3.3c Number of methods used to drive investment in emissions reduction activities. 0 2 13 Number of methods used to drive investment in emissions reduction activities.
3.3c. What methods do you use to drive investment in emissions reduction activities? NA Compliance with regulatory requirements/standards, Dedicated budget for energy efficiency NA
4. Attachments NA
4. Have you published information about your company’s response to climate change and GHG emissions performance for this reporting year in other places than in your CDP response? - Further Information NA
4.1. Have you published information about your company’s response to climate change and GHG emissions performance for this reporting year in other places than in your CDP response? 2 The number of corporate annual reports and voluntary publications (complete and/or underway) made about the company’s response to climate change and GHG emissions performance
5. Attachments NA NA NA
5. Further Information NA NA NA
5.1. Have you identified any climate change risks (current or future) that have potential to generate a substantive change in your business operations, revenue or expenditure? Tick all that apply NA Risks driven by changes in regulation; Risks driven by changes in physical climate parameters NA
5.1a. Climate change risks driven by changes in regulation Yes
5.1c. Climate change risks driven by change in physical climate parameters Yes
5.1d. Please describe (i) the potential financial implications of the risk before taking action; (ii) the methods you are using to manage this risk; and (iii) the costs associated with these actions NA (i) Increasing temperatures can lead to issues with rail infrastructure - there are several examples of rails buckling due to 'extreme' heat , leading to disruption of operations. Increased incidence of storms and floods will also impact on operations, i. NA
5.1f. Please describe (i) the potential financial implications of the risk before taking action; (ii) the methods you are using to manage this risk; (iii) the costs associated with these actions NA NA NA
5.1g. Please explain why you do not consider your company to be exposed to risks driven by changes in regulation that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA
5.1h. Please explain why you do not consider your company to be exposed to risks driven by physical climate parameters that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA
5.1i. Please explain why you do not consider your company to be exposed to risks driven by changes in other climate-related developments that have the potential to generate a substantive change in your business operations, revenue or expenditure NA We operate a 'Risk Assurance Framework' as part of our Internal Control Process which each business within the Group must complete, identifying any and all risks that could affect their business and the mitigating measures put in place. No risk related NA
6. Attachments NA NA NA
6. Further Information NA NA NA
6.1. Have you identified any climate change opportunities (current or future) that have the potential to generate a substantive change in your business operations, revenue or expenditure? Tick all that apply NA Opportunities driven by changes in regulation; Opportunities driven by changes in other climate-related developments NA
6.1. Have you identified any climate change opportunities (current or future) that have the potential to generate a substantive change in your business operations, revenue or expenditure? -Transparency Yes
6.1a Identified climate change opportunities that are driven by changes in regulation? NA Yes NA
6.1e. Please describe the opportunities that are driven by changes in other climate-related developments Yes
6.1f. Please describe (i) the potential financial implications of the opportunity; (ii) the methods you are using to manage this opportunity; (iii) the costs associated with these actions NA i) The financial implications would be an increase of revenue due to increased demand for our products ii) We are committed to listening to our passengers, acting on their feedback and continuously improving our services. We actively participate in the na NA
6.1g. Please explain why you do not consider your company to be exposed to opportunities driven by changes in regulation that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA
6.1h. Please explain why you do not consider your company to be exposed to opportunities driven by physical climate parameters that have the potential to generate a substantive change in your business operations, revenue or expenditure NA Physical changes as a result of climate change should deliver little change to travel habits within urban areas (Go-Ahead's core market). Wide scale flooding (a possible result of climate change) would have detrimental effects on all modes of transport (n NA
6.1i. Please explain why you do not consider your company to be exposed to opportunities driven by changes in other climate-related developments that have the potential to generate a substantive change in your business operations, revenue or expenditure NA NA NA
7. Attachments NA NA NA
7. Further Information NA NA NA
8.2. Please provide your gross global Scope 1 emissions figure in metric tonnes CO2e NA Gross global Scope 1 emissions figure in metric tonnes CO2e for 2011 - 2012/01 Jan 2012 - 31 Dec 2012 reporting period
8.3. Please provide your gross global Scope 2 emissions figures in metric tonnes CO2e NA
8.4. Are there are any sources (e.g. facilities, specific GHGs, activities, geographies, etc.) of Scope 1 and Scope 2 emissions which are not included in your disclosure? NA Yes NA Proportion of Scope 1 emissions that are verified/assured for 2011 - 2012/01 Jan 2012 - 31 Dec 2012 reporting period
2013 Performance Band E B A NA
2013 Score 0 77 100 NA
0. Attachments NA NA NA If you have not been presented with a sector module that you consider would be appropriate for your company to answer, please select the module below. If you wish to view the questions first, please see https://www.cdproject.net/en-US/Programmes/Pages/Mor
0. Further Information NA NA NA If you are in these sectors (according to the Global Industry Classification Standard (GICS)), the corresponding sector modules will be marked as default options to your information request. If you want to query your classification, please email respond@c
0.1. Introduction - Please give a general description and introduction to your organization. NA Go-Ahead is one of the UK's leading providers of passenger transport, delivering bus and rail services to predominantly urban markets. Go-Ahead operates rail and bus services across England and carries more than one billion passengers every year. Our co NA
Corporate Responsibility Index UK 2012
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ceo:numberOfRatings 1 1 4026 The number of ratings of the CEO
ceo:pctApprove 0 0 100 Percent of ratings of the CEO that were approving
ceo:title NA The title of the company's CEO
employer:numberOfRatings 1 2 6549 The number of Glassdoor users who have rated this company as a place to work.
Glassdoor Employer Ratings 1 3 5 The Top Companies for Work-Life Balance list is based on employee feedback shared in company reviews on Glassdoor.

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